Premium Loyalty Maintenance Plans

Give Us a Call Today,    Idaho - 208-772-9571  Washington - 509-482-2000

Maintenance is vital to keeping your Heating, Cooling and/or Generator and other home systems running smoothly throughout the year. ACI Premium Loyalty Maintenance Programs help to address the wear and tear created by regular use of your systems, our goal is to keep your system in new like condition. This allows your systems to operate more efficiently and effectively for years to come. Our maintenance programs and services reflect the same workmanship as all of our services!

  • Provided by trained and certified technicians.
  • A company that has served local residents for more than 30 years.
  • All services are backed by a 100% satisfaction guarantee.
  • Premium Customers receive Priority service, move to the front of the line on hottest or coldest day of the year.
  • 20% Savings on any repair and no overtime 7-days a week.
  • $50.00 per year towards a new unit, up to $500 in savings.

If you want to capitalize on the benefits of our maintenance services, make sure to sign up for our Premium Loyalty Maintenance program. This can provide you with great discounts and benefits for your HVAC systems. Contact ACI Northwest to discover more about our top-tier maintenance plan for homes in Coeur d’Alene, ID, and Spokane, WA.

A man is working on an air conditioner with a screwdriver.

Repairs Services

  • 24/7 On-Call Emergency service.
  • Discounts are available for seniors and active and retired military.
  • All air conditioning systems.
  • All heat pump systems.
  • Most hot water or boiler systems.
  • On-demand and standard hot water heaters.
  • One-year warranty on all repairs, both labor and parts.

Premium Loyalty Agreement Benefits, become a Member Today!

  • 20% Discount on Repairs
  • No Overtime – Anytime
  • *One Year Guarantee on Repairs
  • Two Scheduled Maintenance Per Year
  • 24-Hour Emergency Service
  • Priority Customer Status
  • Fewer Repair Bills
  • Improved Efficiency
  • Lower Utility Bills
  • Inflation Protection
  • Agreement Is Transferable
  • Extended Equipment Life
  • Maintains Equipment Warranty Requirements
  • $50 Towards a New Unit per Year of Agreement

Commercial Maintenance

We offer a full range of maintenance agreements and repair services for over 250 commercial accounts. With our proven quick response and dedication to customer satisfaction, we have been able to secure contracts with many State, Federal & National contracted customers who demand a high standard of performance. ACI has a staff dedicated to the proper care of our commercial accounts. Our senior Commercial Account Managers are focused on maintaining complete satisfaction with our customer's needs. Your personal CAM (Commercial Account Manager) becomes your liaison and direct contact with any needs you may have concerning your HVAC equipment. From budgeting for replacements to emergency service calls, you now have a name and direct contact so you can feel you are not just another number but have a true partner in your success. 

 

Our technicians are on call 24/7 for any emergency services through an on-call service. Our business is to make sure your business does not suffer when emergencies happen. No job is too big or too small, so please call ACI Northwest for more information or any questions on commercial repair or maintenance.

5 Common Service Problems to Check Before Calling!

  • Is the Thermostat Set at the Proper Temperature?

    Be sure you have set your thermostat to the temperature you want the room to maintain.

  • Is the Thermostat in the Proper Mode Desired (Heating or Cooling)?

    Most thermostats can control your cooling or heating with some type of switch on the side, top, or bottom of the thermostat. Make sure it is in the mode you want to run. If it is a newer electronic thermostat, they refer to it as the system switch.

  • Is the Power Switch On the Actual Furnace/AC Unit Turned On?

    Furnaces and air conditioners must have some type of power shut off so the unit can be serviced. On many furnaces, there is nothing other than a light switch that shuts the unit down. Look for a wall switch that seems not to control anything in the mechanical room. The outdoor air conditioning unit has a disconnect close to its location that has fuses (not recommended to access unless you are comfortable with electricity). You can check to see if the breaker has tripped to the off position in your home's breaker panel.

  • Has the Filter Been Changed or Checked Recently?

    Furnaces and air conditioners must have proper airflow to continue to operate. If your unit seems to be running but you have no airflow at the registers, check your filter for cleanliness.

  • Are the Doors on the Furnace/AC Unit Properly Closed?

    If, for some reason, the doors (covers) of the furnace become loose, the safety switch in the furnace will keep the unit from coming on.

Call ACI Northwest

Please consider us for your next home, office, or large project.