Is the Thermostat Set at the Proper Temperature?

Be sure you have set your thermostat to the temperature you want the room to maintain.

Is the Thermostat in the Proper Mode Desired (Heating or Cooling)?

Most thermostats can control your cooling or heating with some type of switch on the side, top, or bottom of the thermostat. Make sure it is in the mode you want to run. If it is a newer electronic thermostat, they refer to it as the system switch.

Is the Power Switch On the Actual Furnace/AC Unit Turned On?

Furnaces and air conditioners must have some type of power shut off so the unit can be serviced. On many furnaces, there is nothing other than a light switch that shuts the unit down. Look for a wall switch that seems not to control anything in the mechanical room. The outdoor air conditioning unit has a disconnect close to its location that has fuses (not recommended to access unless you are comfortable with electricity). You can check to see if the breaker has tripped to the off position in your home's breaker panel.

Has the Filter Been Changed or Checked Recently?

Furnaces and air conditioners must have proper airflow to continue to operate. If your unit seems to be running but you have no airflow at the registers, check your filter for cleanliness.

Are the Doors on the Furnace/AC Unit Properly Closed?

If, for some reason, the doors (covers) of the furnace become loose, the safety switch in the furnace will keep the unit from coming on.

Maintenance

Loyalty Maintenance Plans

Give Us a Call Today: 1-800-767-3027

Maintenance is vital to keeping your heating, cooling, and other home systems running smoothly throughout the year. This service helps to address the wear and tear created by regular use of your systems. This allows your systems to operate more efficiently and effectively for years to come. Our maintenance services reflect the same workmanship as our other services:

Provided by trained and certified technicians.
A company that has served local residents for more than 25 years.
All services are backed by a 100% satisfaction guarantee.

If you want to capitalize on the benefits of our maintenance services, make sure to sign up for our maintenance program. This can provide you with great discounts and benefits for your HVAC systems. Contact ACI Northwest to discover more about our top-tier maintenance plan for homes in Coeur d’Alene, ID, and Spokane, WA.

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Repairs Services

24/7 Emergency service.
Discounts are available for seniors and active and retired military.
All air conditioning systems.
All heat pump systems.
Most heating and cooling systems.
On-demand and standard hot water heaters.
One-year warranty on all repairs, both labor and parts.

Residential Maintenance Services

Premium Loyalty Agreement Benefits

20% Discount on Repairs
No Overtime – Anytime
*One Year Guarantee on Repairs
Two Scheduled Maintenance Per Year
24-Hour Emergency Service
Priority Customer Status
Fewer Repair Bills
Improved Efficiency
Lower Utility Bills
Inflation Protection
Agreement Is Transferable
Extended Equipment Life
Maintains Equipment Warranty Requirements
$50 Towards a New Unit per Year of Agreement

Plus Loyalty Agreement Benefits

12% Discount on Repair
No Overtime (Mon – Fri)
*One Year Guarantee on Repairs
Two Scheduled Maintenance Per Year
24-Hour Emergency Service
Priority Customer Status
Fewer Repair Bills
Improved Efficiency
Lower Utility Bills
Inflation Protection
Agreement Is Transferable
Extended Equipment Life
Maintains Equipment Warranty Requirements
Lower Payment Options

Commercial Maintenance

We offer a full range of maintenance agreements and repair services for over 250 commercial accounts. With our proven quick response and dedication to customer satisfaction, we have been able to secure contracts with 12 Home Depots, Kootenai Medical Center, Ponderay Newsprint, Panhandle State Bank, Bonneville Power, and many more customers who demand a high standard of performance. ACI has a staff dedicated to the proper care of our commercial accounts. Mike Jones, our senior accounts manager, is focused on maintaining complete satisfaction with our customer's needs. He is in direct contact with any one of our accounts, so they can be assured their issues are being handled directly with the urgency requested.

Our technicians are on call 24/7 for any emergency through an on-call service. Our business is to make sure your business does not suffer when emergencies happen. No job is too big or too small, so please call Mike for more information or any questions on commercial repair or maintenance.

5 Common Service Problems to Check Before Calling!

Is the Thermostat Set at the Proper Temperature?

Be sure you have set your thermostat to the temperature you want the room to maintain.
Is the Thermostat in the Proper Mode Desired (Heating or Cooling)?

Most thermostats can control your cooling or heating with some type of switch on the side, top, or bottom of the thermostat. Make sure it is in the mode you want to run. If it is a newer electronic thermostat, they refer to it as the system switch.
Is the Power Switch On the Actual Furnace/AC Unit Turned On?

Furnaces and air conditioners must have some type of power shut off so the unit can be serviced. On many furnaces, there is nothing other than a light switch that shuts the unit down. Look for a wall switch that seems not to control anything in the mechanical room. The outdoor air conditioning unit has a disconnect close to its location that has fuses (not recommended to access unless you are comfortable with electricity). You can check to see if the breaker has tripped to the off position in your home's breaker panel.
Has the Filter Been Changed or Checked Recently?

Furnaces and air conditioners must have proper airflow to continue to operate. If your unit seems to be running but you have no airflow at the registers, check your filter for cleanliness.
Are the Doors on the Furnace/AC Unit Properly Closed?

If, for some reason, the doors (covers) of the furnace become loose, the safety switch in the furnace will keep the unit from coming on.