Meet the Team

I began my career as a European car mechanic in the early 90s, and after a few years of doing this, I realized it was not my lifelong career. I enrolled in one of the top-rated schools for the HVAC/R (heating, ventilation, air conditioning, and refrigeration) trade, which was located in Phoenix, Arizona. After graduating, I began my service technician career in the San Francisco Bay Area, where I spent most of my apprenticeship years perfecting my abilities to service multiple areas of the heating and cooling industry. Having grown up in the Coeur d’Alene area, I began to miss home, and with some coaxing, I convinced my wife that it was a great place to raise our family, and we moved back.

I then began my Northwest heating and cooling career in 1997 with a local company which was purchased by ACI in 2004. With lots of hard work and a strong faith in God, I was able to move into the role of general manager, which now allows me to assist all of our ACI family and our great customers, who have come to appreciate the great customer service we strive to achieve daily. ACI has an excellent group of people who work here every day and has set as our goal to do what is right by our customers every day. I want to thank you for the opportunity to serve you today.

I have been working in the customer service industry for more than six years with some of the largest phone service companies in the area. I have been able to glean a great deal of knowledge and ability in what it takes to get customers what they need in a timely manner. I came to ACI based on its reputation and the hope to grow my personal career with a company that is growing because of its great customer service. My goal is to continue my customer service learning with ACI and become part of a team that is growing.

I am the mother of a beautiful little girl who keeps me on my toes and is the reason I want to expand my career. I have the support of a large family who is always there for support and, of course, lots of fun too. I very much enjoy party planning and keeping smiles on my co–workers' faces, as a happy work environment keeps me smiling, too. I hope this helps you make your decision to use ACI for your heating, cooling, and electrical needs.

Growing up in Sandpoint, I had a great appreciation for everything the northern panhandle had to offer. After high school, I moved to Lewiston to continue my education at Lewis Clark State College. After being in the LC Valley for over 30 years, my family and I decided it was time to come back home. My wife and children love Coeur d’Alene and the surrounding area and were very excited to move back, and as luck would have it, I was able to come to work for ACI Northwest right here in Coeur d’Alene.

I have always enjoyed sales since it is such a great opportunity to meet new people and develop strong personal and professional relationships. I enjoyed a great career after college, 19 years in Radio, and I was able to work hard and eventually be rewarded with the position of General Sales Manager. In this position, I oversaw 9 terrific radio stations in the quad cities, but as I said, it was time to come home and enjoy this incredible area with my family, and I look forward to working with you!